The Open Video Project :: Video Results

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	ACM CSCW 2000 - User experience of CLIVE/mbanx solution (2000) The video illustrates how a customer logged in from home over a single phone line to a web-based internet banking self-service can invoke human assistance on demand using a customer... Genre: Educational Keywords: CSCW; Clive; communcation; IBM Research; Bank; computer-supported cooperative work; Duration: 00:08:11 Popularity (downloads): 487

ACM CSCW 2000 - User experience of CLIVE/mbanx solution (2000)
The video illustrates how a customer logged in from home over a single phone line to a web-based internet banking self-service can invoke human assistance on demand using a customer...

Genre: Educational
Keywords: CSCW; Clive; communcation; IBM Research; Bank; computer-supported cooperative work;
Duration: 00:08:11
Popularity (downloads): 487

The Open Video Project is managed at the Interaction Design Laboratory,
at the School of Information and Library Science, University of North Carolina at Chapel Hill